My new machine does not have a Parallel port and I am using a PCI Parallel port adapter. My machine does not recognize the KEYLOK Parallel key.


Cause: KEYLOK Parallel port dongles communicate using I/O ports 278H, 3BCH and 378H. In order for the Parallel port dongle to be recognized by a PCI parallel port it must have the ability to be set to one of these ports either through hardware switches or software.

Solution: If you are not able to set the I/O Ports then KEYLOK suggests switching to KEYLOK2 USB keys which have the same functionality as the parallel keys but just different form factor.